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Frequently Asked Questions

how do i book the trip?

You can make a booking via WhatsApp chat, phone call, or email. For further details, please visit our Contact Us page for contact information.

how much luggage I'm allowed to take on a trip?

Tourists often bring one carrier and one compact bag. If you want to bring more than this, please notify us via email.

Does this trip friendly for the elderly and persons with disabilities?

It depends on what kind of tour you wish to take. Please let us know via email.

Can I get a refund in case something happen for example bad weather or due to a personal reason?

No because all service fees and tour tickets have been arranged before the trip begins.

Can I change the trip date to another day or time?

Yes, but for kota kinabalu daily tour package only. you must inform our agent at least one day in advance.

Can I pay in installments?

Yes, a deposit payment of 50% of the actual price. Full payment must be paid the day before the trip date.

Does the domestic and international tour package price include flight tickets?

No, please contact our Agent to get the flight date and price.

Does the trip for an international package muslim friendly?

Yes, we have prepared a special tour package for Muslim tourist that is Muslim-friendly and guaranteed HALAL, any further questions can directly contact our agent.

Do i need Travel Insurance?

We do not offer you travel insurance. It is entirely up to you to make your decision. If you believe you will require it, please purchase travel insurance before starting your journey.

Do i need visa?

It may vary depending on the country visited.

Malaysian citizens need to apply for their own visa.

Non-Malaysian citizens also need to apply for a visa at their respective country's embassy and manage it themselves.